Custom Details, SMS Consent & Terms

Custom Details sends transactional text messages (SMS) to customers who request service or contact the business. These messages include appointment confirmations, scheduling changes, drop-off and pickup readiness notifications, job status updates, secure links to estimates and invoices, and replies to customer questions. Custom Details does not send marketing, promotional, or broadcast text messages through this program.

The opt-in (where you give consent)

Customers opt in by checking the SMS consent box on Custom Details's online "Request a Quote" form. Below is exactly how that opt-in appears on the form, the box is optional and unchecked by default:

You can submit the form and receive a quote without checking the box, if it's left unchecked, Custom Details follows up by email or phone instead. You may also opt in by texting Custom Details directly.

Consent is not required

Consent to receive text messages is not a condition of any purchase or of receiving service.

Message frequency & rates

Message frequency varies based on your service activity. Message and data rates may apply, depending on your mobile carrier and plan.

Opting out & getting help

You can opt out of text messages at any time by replying STOP to any message. After you reply STOP, you will receive one confirmation message and then no further texts. For help, reply HELP or contact Custom Details directly.

Privacy

Custom Details does not sell, rent, or share your phone number or SMS opt-in information with third parties or affiliates for their marketing purposes. Mobile information is used solely to deliver the transactional messages described above. See our Privacy Policy and Terms of Service for details.